Private jet concierge service, built for UHNW members.

Your members do not wait, and neither does the rest of your service catalog. Hotel, restaurant, yacht, jet: the friction has been engineered out of every category your clients expect on demand. Aviation is often the exception. IONA JETS Business closes that gap. A request submitted at 7 PM returns proposals from vetted broker partners within hours, ready for your account manager to present alongside the rest of the evening's arrangements. No staying late to chase quotes. And no member-facing delay that would never occur in any other category you deliver.

• Curated broker network on demand: Your team accesses established brokerage firms (Air Charter Service, Eurosky Corporate Solutions, Jet Luxe, Jet Miles, JET-VIP) through a single interface, bypassing the time cost of maintaining individual relationships across regions or chasing parallel quotes.
• Proposals within hours, not days: Standard private jet booking requests typically return broker proposals within hours for routes covered by the network, with same-day responses routinely achieved when aircraft are already positioned at the requested origin airport.
• One workflow, multiple categories: Private aviation, commercial group flights and air cargo logistics are sourced through one workspace, eliminating the platform-switching friction that fragments your team's attention during peak service hours.

Your concierge team operates from a dedicated workspace, accessible at ionajets.com/business/your-name, where administrators and account managers track member requests, broker exchanges and internal coordination. The branded URL is a clear single entry point for your team across regions and shifts, and the workspace itself is configured under your visual identity, so the operational environment your team uses every day reflects the standards your members associate with the brand. Each team member signs in with individual credentials, and access is restricted to invited members of your business account.

• Dedicated branded URL: Each business account is reached at ionajets.com/business/your-name, with your brand displayed throughout the IONA JETS Business Portal where your team operates.
• Workspace under your identity: Account managers, senior advisors and operations staff connect to a workspace branded with your name, reinforcing your team's identity across daily operations rather than presenting them with a generic vendor interface.
• Single entry point across teams: Whether your jet concierge club spans regions, shifts or specialized service desks, all team members reach the same workspace through one URL, eliminating fragmented access patterns and shared-credential workarounds.

Concierge services operate on the trust your members place in the discretion of your operations. That trust holds only if every transaction preserves it, including those routed through external suppliers. IONA JETS Business preserves member confidentiality the same way you do internally: identifying details are masked from broker partners until you accept a quote. Your internal communications about a member's request are not exposed to the broker network or any other organization on the platform, with row-level security enforcing this isolation at the database layer.

• Member identity masked pre-acceptance: Personal details, contact information and itinerary specifics remain hidden from broker partners until your team accepts a quote, with no name leaks, no schedule exposure and no anticipatory disclosure across the network.
• Internal coordination stays internal: Communications between your team members during request handling are not exposed to broker partners or any other organization on the platform, governed by row-level security at the database layer and independently auditable on request.
• Audit trail without member exposure: Activity logs preserve the operational record for internal accountability without exposing member identity at any layer accessible to external parties on the network.

Concierge services that started as small operations now manage hundreds or thousands of members under structures that require formal accountability. Account managers turn over, regional offices open, the founders step back from daily operations. IONA JETS Business provides the operational layer that scales with the organization: role-based access, permission granularity by team member, exportable activity records, centralized billing and audit trails that hold up to the scrutiny mature membership organizations now face from their members and their boards.

• Role-based access across the team: Account managers, senior advisors and operations staff are configured with appropriate permission levels, ensuring sensitive requests reach senior team members while routine bookings flow through the standard handling pipeline.
• Centralized billing across the operation: The 99 CHF monthly fee covers unlimited team members regardless of the number of account managers or regional offices, with Stripe invoices issued for each cycle with applicable tax handling and exportable for accounting reconciliation.
• Exportable records for member reporting: Activity logs export in CSV with attribution by member case, period and mission category, supporting the operational reporting that mature memberships increasingly request from their service providers.