Stacked hands of adults and a child symbolising multi-generational wealth stewardship and the long-term horizon of family offices.

Family office private aviation, engineered for discretion.

A centralized jet charter platform for single-family offices, multi-family offices and the staff that coordinates them.

Confidentiality engineered into the architecture, not added on top.

Family offices operate under expectations of discretion that go well beyond standard corporate norms. The principals you serve do not appear in vendor databases. Their itineraries do not surface in broker pipelines. And their staff do not keep accounts on platforms that share data laterally. IONA JETS Business is built around that reality. Identity stays masked until you accept a quote. Internal communications are not exposed to broker partners. And data resides on European Union infrastructure under Swiss governance, with row-level isolation between organizations.

PII masked pre-acceptance: Principal identity, billing details and contact information remain hidden from broker partners until your office accepts a quote, with no name leaks, no itinerary exposure and no anticipatory signals across the network.
Strict isolation between organizations: Each family office account is isolated by row-level security at the database layer, with zero possibility of lateral data exposure to any other organization on the platform, independently auditable on request.
Swiss governance, EU data residency: The platform operates under Swiss neutrality and quality standards, with data stored on European Union infrastructure, encryption applied in transit and at rest, and access governed by enforced role-based controls.

Continuity across team changes, mandate revisions and generational transitions.

Family offices outlast their staff and their software. An assistant who managed travel for ten years retires, and the operational memory leaves with her. A next-generation principal takes over with a different team. IONA JETS Business preserves the institutional record, so the workspace itself becomes the continuity layer, not the people staffing it. Every flight request, every broker quote and every internal exchange stays accessible across personnel transitions, mandate revisions and structural reorganizations of the office.

Workspace as institutional memory: The complete history of charter activity is preserved in one place, retrievable by the administrator regardless of which assistant or officer originally managed the request, ensuring no loss of operational context across staff transitions.
Member transitions handled cleanly: When a member leaves the office, their flight requests are automatically reassigned to the administrator, preserving access to the file while the departing member reverts to a standard personal account with no continued visibility on family activity.
Multi-generational mandates: Family offices serving second- and third-generation principals retain full access to the operational record across transitions, with no migration project required between the previous office structure and the next.

Diversified mandates within a single family office aircraft management workspace.

Family offices coordinate travel that spans business, lifestyle and protected personal use. A principal flies to a board meeting, then to a charity event, then on a private holiday with family. The vendor that handles all three needs to understand the boundary between mandates without enforcing administrative friction at every transition. IONA JETS Business covers the full breadth of mandate without forcing the principal's life into compartments the office itself does not impose. Attribution is preserved for the office's internal classification, while the platform stays neutral on how each mission is labelled.

One platform across mission types: Private aviation, commercial group flights and air cargo logistics are accessed through a single workspace, regardless of whether the mission is business-driven, lifestyle-driven or a family private plane trip for the principal's protected personal use.
Granular delegation by category: Administrators define which mission types each office member can request, allowing junior staff to handle routine private charter requests while reserving sensitive missions for senior officers or the principal directly.
Curated broker network: Established brokerage firms (Air Charter Service, Eurosky Corporate Solutions, Jet Luxe, Jet Miles, JET-VIP) handle missions across private aviation, commercial group and cargo, with operator relationships across major continents accessible through one interface.

Fiduciary record-keeping aligned with trust company standards.

Family offices answer to the families they serve, but increasingly also to external stakeholders: regulators reviewing the office structure, trust companies overseeing fiduciary mandates, statutory auditors of the family operating entities. Charter activity, when handled informally, is the type of record that surfaces under scrutiny, rarely in a presentable state. IONA JETS Business produces a trail that holds up under fiduciary review without retroactive reconstruction, with timestamps, attribution and exportable formats designed for direct review by trust officers, statutory auditors or external counsel during scheduled or ad-hoc inquiries.

Immutable activity logs: Every flight request, quote acceptance, broker exchange and payment trail is preserved with timestamps, attribution and immutability at the database layer, providing a defensible record under fiduciary review or regulatory inquiry.
Exportable for fiduciary review: CSV exports with attribution by member, period and mission category are available to the administrator at any time, designed for direct review by trust officers, statutory auditors or external counsel without manual reconstruction.
Stripe-backed billing: Payment processing operates through Stripe Payments Europe Ltd with invoices issued for each cycle with applicable tax handling, ready to forward to the family office accounting function or import into your fiduciary reporting system.

IONA JETS Business

One workspace for the people who source charters on behalf of others.

Unlimited team members, centralized billing, audit-ready records. 14-day free trial⁽¹⁾, then 99 CHF / month + VAT⁽²⁾, cancel anytime⁽³⁾. Discover the platform.

See legal notes (1) (2) (3) below and the Terms of Service for full subscription terms.

Frequently asked questions about IONA JETS Business for family offices.

Considering IONA JETS Business for your office? Below are answers to common questions from single-family offices and multi-family offices about confidentiality architecture, generational continuity and fiduciary record-keeping. For mandate-specific configurations, custom contractual frameworks or family-specific privacy considerations, our team handles bespoke conversations through verified channels appropriate to the office's discretion expectations.

How is confidentiality enforced if a broker partner has access to flight requests?

Broker partners only access the data needed to quote on a specific request. Personally identifiable information stays masked until your office accepts their proposal. Once accepted, the broker receives the operational details required to execute the mission. They never gain visibility into your internal communications, your other ongoing requests with different brokers, or any data belonging to other organizations on the platform. Row-level security policies at the database layer enforce this isolation independently of application logic, and the architecture is auditable on request through our technical documentation.

Can a multi-family office handle family office aircraft management for several principals through the same workspace?

The standard configuration is one business account per office. For multi-family offices serving several distinct principals or families, our team can implement custom configurations that preserve isolation between mandates while operating under one office structure. Each mandate keeps its own request history and audit trail, accessible to the office administrator with role-based granular permissions. And data does not cross between families, even within the same office team. Reach out to discuss the specific structure of your office.

What happens to historical records if the office restructures or transitions?

All historical charter activity stays preserved within the business account, regardless of staff transitions. When a member leaves, their flight requests are automatically reassigned to the administrator. When the office itself restructures, the workspace and all its data continue under the new administrator. For full office transitions (sale of an MFO, succession of an SFO under new generational leadership), our team handles the change of administrative authority through a verified contractual process. Data continuity is preserved, and the new authority chain is confirmed to all relevant stakeholders.

Is the platform appropriate for protected personal use of the principal, not just business mandates?

Yes. The platform handles the full breadth of family office mandates without categorical distinction at the platform level: private aviation for business obligations, lifestyle travel, family vacations, medical missions and any other mission type the office sources on behalf of the principal. The same confidentiality, audit and governance standards apply across all mission types. The administrator decides internally how to label, allocate or report on each mission, according to the office's own classification framework. Platform tools (member attribution, period filters, mission category) support whatever internal segmentation the office requires.

IONA JETS acts solely as a digital referral platform connecting clients with independent air charter brokers across private, commercial and cargo aviation. IONA JETS is not an air carrier or aircraft operator and does not operate any flights; all flights are quoted, contracted and performed exclusively by third-party brokers and/or certified operators under their own licenses, terms and conditions and insurance policies. The descriptions provided on this website are of a general nature and reflect common practices and service standards within the air charter industry; they are for guidance only and do not constitute a guarantee that a particular service, configuration or feature will be available on every mission. All services remain subject to operational constraints, availability and applicable regulations, and the precise conditions of your trip or shipment will be confirmed by the broker partner at the time of booking. Any transport-related obligations or liabilities rest solely with the contractual carrier and/or broker identified in the booking documentation. The IONA JETS Business subscription provides team management, billing consolidation and workspace tools, and does not modify the contractual relationship between client and broker for any specific flight. The IONA JETS Business subscription is made available exclusively to professional and business users, and is not intended for consumers acting outside the scope of a commercial, industrial, craft or liberal activity. Payment processing is operated by Stripe Payments Europe Ltd under their own terms and privacy policy, and IONA JETS does not store full card details on its own infrastructure. (1) The IONA JETS Business 14-day free trial requires a valid payment method on file at signup; no charge is processed during the trial period. Unless canceled before the end of the trial, the subscription automatically converts to the paid plan at 99 CHF/month + applicable VAT, with the first invoice issued on the day following the end of the trial. (2) The IONA JETS Business subscription is offered on a monthly recurring basis at the price displayed on this page (currently 99 CHF per month, excluding any applicable VAT or local taxes). IONA JETS is a Swiss-registered business (CHE-214.262.010 TVA); the applicable Swiss VAT (currently 8.1%) is added at checkout for subscribers located in Switzerland. For business subscribers established in the EU/EEA who provide a valid VAT identification number at checkout, the reverse-charge mechanism may apply in accordance with applicable rules, in which case the subscriber accounts for VAT under their own jurisdiction and no Swiss VAT is charged. Prices, payment terms and feature scope may evolve over time; any material change will be communicated in advance to active subscribers in accordance with applicable consumer protection regulations. (3) The IONA JETS Business subscription renews automatically each month until canceled. Cancellation can be performed at any time from the IONA JETS Business Portal and takes effect at the end of the current billing period; no pro-rata refund is issued for partial periods, and access to the IONA JETS Business features is preserved until the end of the period already paid.