.png)
Define the shipment and quality requirements
A useful assessment starts with precise information from the product owner, shipper and responsible quality teams. State what is transported, required handling conditions and evidence the contracted parties need to review. IONA JETS transmits the request to Broker Partners; it does not establish product specifications or determine fitness for transport. Identifying the prescribed temperature range, qualified packaging, permitted excursions, value, dangerous-goods or infectious-substance status, decision contacts and required records gives prospective providers a defined brief without transferring quality or regulatory responsibility to the platform.
- Product and shipment profile: Provide the product category, quantity, dimensions, gross weight, origin, destination, requested dates and any sensitivity to time, light, vibration, orientation or handling.
- Temperature and packaging: Identify the required temperature range, qualified packaging system, coolant or power needs, permitted excursion criteria and any preconditioning, replenishment or storage requirements defined by the responsible quality team.
- Classification and records: Disclose any potentially applicable dangerous-goods or infectious-substance classification, permits, declarations, chain-of-custody needs and documents to be supplied by the shipper or its appointed specialists.
Assess routing, facilities and acceptance
Broker Partners can use the submitted facts to explore aircraft, routes, airports, handlers and storage arrangements with responsible providers. Feasibility depends on confirmed capabilities at every point, not on a generic pharmaceutical-grade claim. Any claim of GDP compliance, CEIV Pharma certification or an equivalent credential must be identified, evidenced and accepted for the specific scope by the responsible contracting parties. Reviewing opening hours, transfer distances, storage conditions, power or coolant needs, custody handovers and the operator's final load acceptance reveals where the proposed chain still relies on separate facilities or approvals.
- Airport and handler capability: Confirm opening hours, landside and airside access, storage conditions, loading resources and transfer distances, together with the handler's willingness to accept the stated product and packaging.
- Aircraft and load acceptance: The proposed operator decides aircraft suitability, usable payload, loading limits, environmental capability and final acceptance after reviewing the complete shipment information.
- Connections and handovers: Identify every planned custody transfer, storage point and surface movement, including who performs each task and which conditions, documents and escalation contacts apply.
Specify monitoring and contingency expectations
If data logging, telemetry or alerts are required, describe the requested device, reporting interval, access permissions, thresholds and response protocol. Availability and operation must be confirmed by the contracted providers. A monitoring device records or transmits information; it does not itself preserve product condition, establish compliance or guarantee intervention. The request should also identify who supplies and activates each device, who receives alerts, who can authorize a response and which alternatives may be considered, recognizing that storage, re-icing, repackaging, rerouting or replacement capacity remains subject to acceptance and separate confirmation.
- Data responsibility: Name the party that supplies, activates and retrieves each device, receives alerts, retains records and reviews the data against the product owner's approved criteria.
- Excursion protocol: Define notification contacts and decision authority for delay, temperature excursion, damaged packaging, interrupted power, refused acceptance or another deviation.
- Contingency options: Request that feasible alternatives be described, such as replacement packaging, qualified storage, re-icing or rerouting, while recognizing that no option is reserved or activated automatically.
Review the proposal before commitment
Each proposal should be read against the submitted requirements and each party's responsibilities. Confirm what the Broker Partner sourced, what the operator and handlers accepted and which services remain outside scope. Product release, quarantine, rejection or disposal decisions remain with the owner and relevant authorized representatives. Before commitment, compare routing, schedule, capacity, packaging assumptions, handling, storage, monitoring, records, ground transfers, contingency provisions, price and cancellation terms, then obtain evidence required by the organization's quality, legal, insurance and compliance review.
- Contracting and operating parties: Verify the selected Broker Partner, proposed operator, handlers, storage providers and any specialist subcontractors, together with their stated roles, approvals and insurance.
- Confirmed scope and exclusions: Review routing, schedule, aircraft, capacity, handling, storage, monitoring, documentation, ground transfers, contingency assumptions, price and cancellation terms.
- Evidence before booking: Request the documents needed for your own quality, legal, insurance and compliance review; review IONA JETS' published participation criteria for Broker Partners.
