Cashback Loyalty Program
Earn up to 1% cashback on eligible charter bookings
Membership is free. Once activated by IONA JETS, eligible charter bookings resulting from requests submitted through the Platform may earn cashback funded by IONA JETS. It is credited after the flight has been operated, the transaction fully settled and the booking verified. Published rates and caps are maximums, not guaranteed amounts: IONA JETS confirms the exact amount in your account at the time of credit.
A program built around one idea.
Eligible bookings can earn cashback, and the more you fly, the higher the rate can go. The Program is open to clients and organizations, and covers charter bookings that follow a request submitted through the Platform. Cashback is offered and funded exclusively by IONA JETS, so it changes nothing about the prices Broker Partners set independently, their participation in a request or the contractual relationship for the charter service. The standard referral service remains available without a platform fee charged by IONA JETS. Eligibility and payment remain subject to the applicable Program Terms.
How it works.
Request membership
Sign in and send your membership request from the dedicated section of your account profile. Joining is free. Activation remains at the discretion of IONA JETS and begins only once confirmed in writing, together with the terms that apply.
Submit an eligible request
Send your Flight Request as usual through your IONA JETS account. Only bookings arising from a request submitted after activation can earn cashback, and neither Broker Partner participation nor a booking is guaranteed.
Credit and payout
Once you fly, cashback is credited after the charter has been operated, the transaction fully settled and eligibility verified. The exact amount, expiry and payout conditions are confirmed under the Program Terms.
Three statuses, one journey.
Explorer | Voyager | Ambassador | |
|---|---|---|---|
| Qualification | From your first eligible completed booking | From EUR 250,000 in eligible completed bookings | From EUR 1,000,000 in eligible completed bookings |
| Cashback | Up to 0.5% per eligible booking | Up to 0.75% per eligible booking | Up to 1% per eligible booking |
| Maximum per booking | EUR 1,000 | EUR 1,500 | EUR 2,000 |
| Loyalty card | May be shipped worldwide free of charge after your first eligible completed booking, subject to a valid address and shipping availability | ||
| Loyalty card | May be shipped worldwide free of charge after your first eligible completed booking, subject to a valid address and shipping availability | May be shipped worldwide free of charge after your first eligible completed booking, subject to a valid address and shipping availability | May be shipped worldwide free of charge after your first eligible completed booking, subject to a valid address and shipping availability |
You hold one status at a time. It can only move upward, and it stays with you while your IONA JETS account remains open and the Program remains in force.
Beyond cashback.
- All three charter categories: eligible Private Aviation, Group & Airline and Air Cargo bookings may count toward your status and your cashback.
- Everything in one place: your account shows your status, your eligible booking values and every credited amount, for reference.
- Faster repeat requests: details you have already provided can speed up the next request, though every itinerary and requirement is reviewed and updated.
- A card in your name: eligible members may receive one where production and delivery allow. It is a token of status, with no payment or stored-value function.
Good to know.
Membership is free, granted on request and active only once IONA JETS confirms it. From that point, eligible bookings resulting from your Flight Requests may earn cashback, credited after the charter has been operated, the transaction fully settled and the booking verified. The published percentages and per-booking caps are maximums: IONA JETS determines the exact amount within those limits and confirms it when credited. Credited cashback remains claimable for 12 months. Individual clients and organizations are both welcome, including eligible IONA JETS Business accounts. For an organization, status, cumulative booking value and cashback balance are recorded at organization level, and new cashback is earned only while the IONA JETS Business subscription remains active.
Frequently asked questions about the Cashback Loyalty Program.
The answers below explain membership activation, eligible bookings, cashback crediting, status qualification and payouts. The Program has no membership fee and does not change how Broker Partners independently prepare and price their proposals. For any other question, contact us through the available contact options and we will respond as soon as reasonably possible.
Sign in to your IONA JETS account, or create one, then send your membership request from your account or through the contact form. Membership is free and open to registered individual clients and organizations, including eligible IONA JETS Business accounts. Activation is subject to approval and is confirmed by email, and only eligible bookings resulting from Flight Requests submitted after that confirmation can earn cashback. For an organization, the membership, status, cumulative eligible booking value and cashback balance are held at organization level, and an active IONA JETS Business subscription is required to earn new cashback.
Cashback is credited after the eligible charter has been operated, the transaction fully settled and the booking verified under the Program rules. Processing times vary and are not guaranteed. Once credited, it remains claimable for 12 months. Program balances are recorded in EUR. Bookings in another currency are converted into EUR at the applicable rate on the crediting date. A payout may normally be requested once the balance reaches EUR 500, in EUR, CHF or USD, to a bank account in your own or your organization's name. Currency conversion and third-party banking fees may reduce the amount received. Amounts nearing expiry may be claimed below the standard threshold under the Program Terms.
That depends on your status. Explorer members may receive up to 0.5% per eligible booking, Voyager members up to 0.75% and Ambassador members up to 1%, capped at EUR 1,000, EUR 1,500 and EUR 2,000 respectively. These are maximums. IONA JETS determines the exact amount within applicable limits and confirms it when credited. Status follows the cumulative EUR value of your eligible completed bookings. You hold one status, which can only move upward and stays with you while your IONA JETS account remains open and the Program remains in force. A physical loyalty card may be shipped after your first eligible completed booking, subject to a valid address and shipping availability.
No. Cashback is offered and funded exclusively by IONA JETS. Broker Partners independently determine whether to participate in a request and set the content and pricing of their proposals. They do not fund or administer the Program. Joining the Program does not guarantee a proposal, a particular price or a specific cashback amount. It does not change the contractual relationship for a charter booking, and the standard referral service remains available without a platform fee charged by IONA JETS.
Program Terms. The IONA JETS Cashback Loyalty Program is operated by IONA JETS, Dimitri Memleb, sole proprietorship, Cours des Bastions 13, 1205 Geneva, Switzerland. The Program is optional, free to join and available on request to registered individual clients and organizations. Membership requires activation by IONA JETS and begins only when activation is confirmed. IONA JETS may decline, suspend or terminate a membership in cases of fraud, abuse, circumvention of the Program rules, inaccurate information or other misuse. Cashback applies only to eligible charter bookings resulting from Flight Requests submitted through the Platform after membership activation. One Flight Request corresponds to one booking for Program purposes, regardless of the number of flight segments. Cashback is credited only after the relevant charter has actually been operated, the corresponding transaction fully settled and the booking verified under the Program rules. No cashback is due for a booking that is canceled, refunded, not operated, reversed, ineligible or otherwise fails to satisfy these conditions. Explorer, Voyager and Ambassador status is based on the cumulative EUR value of eligible completed bookings recorded under the relevant membership. A member holds one status at a time. Status can move only upward and is retained while the member maintains an open IONA JETS account and the Program remains in force. Explorer begins with the first eligible completed booking, Voyager begins at EUR 250,000 in cumulative eligible completed bookings and Ambassador begins at EUR 1,000,000. The published cashback rates and per-booking caps are maximums. Explorer members may receive up to 0.5%, capped at EUR 1,000 per eligible booking; Voyager members may receive up to 0.75%, capped at EUR 1,500; and Ambassador members may receive up to 1%, capped at EUR 2,000. IONA JETS determines the exact cashback amount for each eligible booking within the applicable maximum rate and cap and confirms that amount when it is credited. A physical loyalty card may be shipped worldwide free of charge after the member's first eligible completed booking, subject to a complete and valid delivery address, shipping availability and any applicable delivery restrictions. Card availability, production and delivery times are not guaranteed. A replacement or updated card may be subject to separate conditions. Cashback balances are recorded in EUR. When an eligible booking is invoiced in another currency, the relevant amount is converted into EUR using the applicable exchange rate on the crediting date. Credited cashback remains claimable for twelve (12) months from its crediting date. Amounts not claimed within that period expire and are forfeited, subject to any mandatory law that applies. A payout may normally be requested once the recorded balance reaches EUR 500. Payouts may be made in EUR, CHF or USD to a bank account held in the individual member's name or, for an organization membership, the organization's name. The exchange rate applicable on the transfer date and any bank, intermediary or other third-party fees may affect the amount received. A credited amount nearing expiry may be claimed below the standard threshold under the Program's payout process. Processing and bank-transfer times vary and are not guaranteed. A displayed cashback balance is a conditional Program ledger entry. It is not a bank account, deposit, stored-value facility, financial instrument or amount of client money held on account by IONA JETS. Before payout, cashback cannot be assigned, sold, exchanged or transferred to another person, account or membership. It becomes payable only in accordance with these Program Terms. An individual membership and an organization membership are separate. Their status, cumulative eligible booking values and balances cannot be combined, merged or transferred. For an organization membership, the membership, status and balance are held at organization level. New organization-level cashback can be earned only while the organization maintains an active IONA JETS Business subscription. If that subscription ends, the organization stops earning new cashback but retains its status and previously credited cashback, which remains claimable under the applicable payout and expiry conditions. If a booking is canceled, refunded or reversed after cashback has been credited, IONA JETS may deduct the corresponding amount from the member's existing balance or from future credits. A member must promptly inform IONA JETS of any error affecting Program status, booking values, credits or payouts. Cashback is offered and funded exclusively by IONA JETS. It is independent of the prices and proposals of Broker Partners, which retain full commercial and pricing autonomy. Broker Partners do not fund, operate or administer the Program. Participation in the Program does not guarantee Broker Partner participation, a proposal, a particular price, a booking or a specific cashback amount. IONA JETS may amend, suspend or terminate the Program at any time with reasonable notice. Changes do not retroactively remove cashback already credited, which remains claimable under the conditions applicable when it was credited. No new cashback is earned after Program termination or after the effective date of a membership termination. The member is responsible for any personal or organizational tax, accounting or reporting consequences arising from cashback received. IONA JETS does not provide tax, accounting or legal advice. Personal data relating to membership, status, cumulative eligible booking value, cashback balance and payout details is processed under the IONA JETS Privacy Policy. Bank details are collected only when necessary to process a requested payout. Closing the relevant IONA JETS account ends the membership. Members should request any eligible payout before account closure, subject to the payout threshold, expiry rules and other Program conditions. The Program is governed by Swiss law. Subject to any mandatory jurisdiction that cannot lawfully be excluded, the courts of Geneva, Switzerland have exclusive jurisdiction over disputes concerning the Program. IONA JETS acts solely as a Swiss digital referral platform connecting clients with independent air charter brokers. IONA JETS is not an air charter broker, air carrier, airline, aircraft operator, freight forwarder, customs broker or ground-handling provider and is not a party to the charter contract unless expressly stated otherwise in writing. Transport-related obligations and liabilities remain with the contractual party or parties identified in the relevant booking documentation. *Cashback is available only on eligible bookings and remains subject to these Program Terms.
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